Anwer Hardware Refund and Exchange Policy
Introduction
At Anwer Hardware, customer satisfaction is our priority. If you are not completely satisfied with your purchase, we offer a straightforward refund and exchange policy.
- Refund Policy
1.1 Eligibility for Refunds: To be eligible for a refund, the item must be unused, in the same condition as received, and in its original packaging. Refund requests must be made within 30 days of the purchase date.
1.2 Non-Refundable Items: Certain items are non-refundable, including gift cards, clearance items, and custom-made products.
1.3 Process for Refunds: To request a refund, contact our customer service team with your order number and reason for the return. Once approved, ship the item back to us. Return shipping costs are the responsibility of the customer unless the return is due to our error.
1.4 Refund Method: Refunds will be processed to the original payment method within 10 business days after we receive the returned item.
Anwer Hardware Terms and Conditions
Introduction
Welcome to Anwer Hardware. By accessing or using our website and services, you agree to comply with and be bound by the following terms and conditions. Please review these terms carefully before using our services.
- General Terms
1.1 Eligibility: You must be at least 18 years old to use our services.
1.2 Account Registration: You may be required to create an account to access certain features. You agree to provide accurate and complete information during registration.
1.3 Product Information: We strive to provide accurate descriptions and images of our products. However, actual product colors and appearance may vary.